Legal Notice and Terms and Conditions of Use
Last updated: February 12, 2026
1. Website Owner Identification
Trade name: SHAIMANAGER
Legal name: SHAIMANAGER
Website: https://shaimanager.com
Contact email: legal@shaimanager.com
2. Purpose
SHAIMANAGER.COM provides a web platform and a mobile application powered by artificial intelligence to automate business processes such as customer service, sales management, digital reputation, and productivity.
This Legal Notice governs the use of the website and the mobile application by any user.
3. Access and Use Conditions
-The use of SHAIMANAGER is limited to individuals of legal age with legal capacity to enter into contracts.
-Access requires the creation of an account using an email address and password.
-The user agrees to use the website, the mobile application, and its tools lawfully, ethically, and in accordance with these terms.
4. User Responsibility
The user is solely and exclusively responsible for the use of their access credentials (email and password). In particular, the user agrees to:
-Not share their username and password with third parties.
-Take precautions to protect their account (such as using secure passwords).
-Notify SHAIMANAGER immediately in case of unauthorized access or suspected security breaches.
SHAIMANAGER shall not be responsible for improper use of the account if it resulted from the user’s negligence.
5. Mobile Application Functionality
SHAIMANAGER provides a mobile application through which users may access their accounts, review contracted services, modify settings, change plans, and perform administrative actions.
The use of the mobile application is subject to the same responsibility and security terms set forth in this document.
6. Intellectual Property
All content available on SHAIMANAGER.COM and its mobile application, including texts, software, algorithms, graphics, logos, and trademarks, is the property of SHAIMANAGER.
Any reproduction, distribution, or modification without express written authorization is strictly prohibited.
7. Service Availability
SHAIMANAGER makes every effort to keep its platform and mobile application available continuously. However, it does not guarantee permanent availability or the absence of interruptions due to technical issues, maintenance, or other factors beyond its control.
8. Limitation of Liability
SHAIMANAGER shall not be liable for:
-Damages resulting from improper use of the platform or mobile application by the user.
-Technical failures, third-party errors, or service interruptions.
-Data loss caused by the user or by force majeure events.
9. Third-Party Links
The website and mobile application may contain links to third-party platforms (such as payment gateways, social networks, or CRM systems).
SHAIMANAGER does not control and is not responsible for the content, policies, or practices of such websites.
10. Acceptance of the Privacy Policy
By accessing and using SHAIMANAGER.COM or the SHAIMANAGER mobile application, the user acknowledges that they have read, understood, and fully accepted the Privacy Policy and the Cookie Policy published on the website.
These policies form an integral part of these Terms and Conditions and govern the processing of the user’s personal data.
11. Modifications
SHAIMANAGER reserves the right to modify these terms at any time. New versions will be published on SHAIMANAGER.COM and in the mobile application with the updated date.
Continued use implies acceptance of the new terms.
12. Governing Law and Jurisdiction
This Legal Notice is governed by the laws in force in Colombia, applying consumer protection and electronic commerce regulations.
For any dispute, the parties submit to the competent courts of the city where SHAIMANAGER is registered, unless otherwise required by law.